Care that scales with your pack.
Free is free forever. Pay per visit with M-Pesa, Airtel Money, or card. Upgrade only when you want the extras. No contracts and no automatic charges.
Everything you need to find a vet and keep your pet's records. Pay per visit.
- 2 pet profiles
- Find and book KVB-verified vets
- Pay per visit with M-Pesa
- Chat with your vet after booking
- Health passport with QR
- Community forum, one post a week
For active pet owners who book often.
- 5 pet profiles
- 3 instant bookings a month, no payment step
- Video consultations
- See which vets are available right now
- SMS reminders for vaccines and visits
- No weekly limit on forum posts or listings
- Vaccine certificate PDF
The complete package for multi-pet homes.
- Unlimited pets
- Unlimited instant bookings
- Priority vet matching
- 24/7 emergency vet line
- 10% off the marketplace
- Everything in Standard
Appointment fees are set by each vet and paid per visit on every plan. Instant bookings skip the payment step and are covered by your subscription.
Frequently asked questions
How do I pay?
Pay for appointments, orders and plans with M-Pesa (enter your number and approve the prompt on your phone), Airtel Money, or by card. You get an SMS receipt after every payment.
What does KVB-verified mean?
Every vet on the platform has been cross-checked against the Kenya Veterinary Board (KVB) register before their profile goes live. A KVB-verified badge means we confirmed the vet holds a valid registration number at the time of onboarding. We re-check periodically, but the badge is not a real-time guarantee of current registration.
Do plans renew automatically?
No. A plan lasts 30 days and never renews by itself, so you are never charged without approving a payment on your phone. There is nothing to cancel. We remind you three days before it ends, and if you do not renew you simply go back to the Free plan. Renew early and the extra days are added to the end of your plan.
Is my pet's health data private?
Yes. Your pet's health records are encrypted at rest and in transit. They are only visible to you and to vets you explicitly authorise through the booking system. We do not sell or share health data with third parties, and we comply with the Kenya Data Protection Act 2019. Read our Privacy Policy for full details.
Who do I contact for help?
Email us at support@petnvet.alatlabs.com or use the contact form. Our support team is available Monday – Saturday, 8 am – 6 pm EAT and aims to reply within 24 hours. For urgent veterinary emergencies, use the Emergency feature in the app.